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Responsible Gambling Policy

At ViciBet we take safer gambling seriously. We are committed to helping players enjoy gaming in a controlled way and to providing practical tools and clear information to protect wellbeing. Our aim is to make it straightforward for every player to set limits, take breaks and find support if gambling becomes a concern.

Player protection principles

We put player safety first by promoting responsible play and by keeping interactions clear and respectful. We use identity checks and standard verification steps to help keep accounts secure, and we encourage all players to use personal limits and time-outs to prevent harm.

Activity-control tools

We provide a set of controls in your account to help manage activity. These include deposit limits, loss limits, session time reminders and the option to take an account break. You can access and adjust most tools from the account settings at any time.

Deposit limits

Deposit limits allow you to set how much you can add to your account over a chosen period. Limits can be set daily, weekly or monthly and can be lowered immediately. Increasing a limit may include a cooling-off period for your protection.

Loss limits

Loss limits help cap the total amount you can lose over a set period, giving you tighter control over net spend. These are separate from deposit limits and are designed to help manage risk and prevent chasing losses.

Time limits and session controls

Use session reminders to get alerts about how long you have been playing. You can also set time-of-day limits or schedule regular breaks. If you need a longer pause, account breaks and temporary suspensions are available from your account area.

Self-exclusion

If you need to stop playing for a longer period, self-exclusion is available. Self-exclusion closes access to your account for the duration you choose and prevents you from logging in. If you later decide to return, you will need to follow our reactivation process, which includes checks to ensure it is appropriate.

Signs of problematic behaviour

Be alert to changes in behaviour that may indicate a problem, such as difficulty sticking to limits, borrowing money to gamble, losing track of time, or feeling anxious about losses. If you notice these signs in yourself or someone close to you, consider using the tools above and seeking support.

Tips for maintaining control

Set clear personal limits before you play, stick to a budget, use deposit and loss controls, enable session reminders, and avoid gambling when stressed or impaired. Share your account with a trusted person if you need extra accountability and regularly review your play history.

Professional help and support organisations

If you need further help, please contact a specialist organisation for confidential advice and treatment options. UK-based resources such as GamCare, GambleAware and NHS gambling support offer practical guidance and helplines. We encourage anyone concerned about their gambling to reach out for professional support.

Vici Bet supports safer gambling and will continue to improve the tools and information we provide so players can make informed, controlled choices.